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Privacy Policy & Terms of Use

Terms of Use

WE PROVIDE OUR WEB SITE FOR YOUR CONVENIENCE ONLY

Our Web site is provided to you without charge as a convenience and for your information only. By merely providing access to our Web site content, we do not warrant or represent that:

  • the content is completely accurate to the current technical capabilities of MMIST’s products or services, some images and video content may have been created or altered in whole or in part to represent intended or future use cases of MMIST’s products or services;
  • the content is up-to-date or current;
  • we have a duty to update any content;
  • the content is free from technical inaccuracies or typographical errors;
  • the content is free from changes caused by third party; and
  • your access to our Web site will be free from interruptions, errors, computer viruses or other harmful components.

We do not assume any liability for these matters. In other words, you use our Web site at your own risk. Under no circumstances, including, but not limited to, negligence, shall we be liable for any direct or indirect, special, incidental or consequential damages. This includes loss of data or profit arising out of the use or the inability to use the content of this Web site, even if one of our representatives has been advised of the possibility of your damages. If your use of our Web site results in your need to service, repair or correct equipment or data, you assume the costs to the extent the law allows. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

Privacy Notice

LAST UPDATED 16 May, 2024

INTRODUCTION

Mist Mobility Integrated Systems Technology (“MMIST”, “the company”, “our”, “us”, “we”), is the Data Controller of the personal information we collect and process that we need to manage our business and meet our legal and contractual obligations.

At MMIST, we value your privacy. This notice explains how and why we collect, use, and protect the personal data of individuals who interact, communicate, or engage with our company. It also outlines the rights you have concerning your personal data.

THE COMPANY

Mist Mobility Integrated Systems Technology registered address is 3 Iber Rd Unit 1, Ottawa, Ontario, Canada K2S 1E6

THIS POLICY APPLIES TO INFORMATION WE COLLECT:

  • Through our website or on social media platforms.
  • Via email, text, and other electronic communications between us.
  • From any other interactions we have, whether online or offline, including your response to job postings, potential employment opportunities, or recruiting communications.
  • Through applications or information you download from our website.
  • Digitally or in person at trade shows and other events.
  • Through the products we offer on our online platforms.
  • Please note, this Privacy Policy does not apply to information collected by third parties, such as your internet service provider or web browser.

MMIST’S PRINCIPLES FOR PROCESSING PERSONAL DATA

As the data controller, MMIST is accountable to you and to the supervisory authorities for how we process your personal data. MMIST will ensure that personal data will be:

  • Processed with consideration for accountability requirements and the principles of data processing, using appropriate technical or organizational measures.
  • Handled lawfully, fairly, and transparently.
  • Collected for specific, explicit, and legitimate purposes, and not processed further in ways that are incompatible with those purposes.
  • Adequate, relevant, and limited to what is necessary; for example, we will not retain more information than required for the specific purpose.
  • Accurate and, where necessary, kept up to date. Every reasonable step will be taken to ensure the personal data we hold is correct and not misleading.
  • Retained only as long as necessary. MMIST follows standard data retention periods that, wherever possible, comply with documentation requirements.
  • Processed in a manner that ensures the security of personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage.
  • Handled with accountability in mind, adhering to the aforementioned principles of data processing, and using appropriate technical or organizational measures.
  • Processed in consideration of the requirements of accountability and the above-mentioned principles of data processing, using appropriate technical or organizational measures.

WHAT PERSONAL DATA WE COLLECT

Information you give us. MMIST collects personal data in various ways. When you interact with us directly or through our third-party service providers, we may request personal information to deliver a service or complete a transaction you’ve requested. For instance, during the job application process, we may collect data through completed forms, CVs or resumes, and often require your passport or other government-issued identification for site visits. You might also provide personal information when corresponding with us through interviews, meetings, assessments, inquiries, feedback, or customer support requests. The personal information collected directly from you may include:

Identity data, such as your name, title, company/organization name, e-mail address, telephone and fax numbers and physical address (including street, city, state, postal code, and/or country).

Registration data, such as information provided by you when you interact with our employees via email, post, or over the phone, when you register for an account to use one of our websites, including usernames and passwords or when you are registered for a site visit.

Recruitment data, including information submitted in connection with a job application or other inquiry.

Export control information, such as your nationality, citizenship and country of residence or any other personal information that allows us to assess risk of diversion of controlled products or data to a destination subject to an embargo or other trade controls and to determine your eligibility under export control regulations to receive information about certain technologies.

Marketing and communications data, including your marketing preferences and your subscriptions to our publications.

Social Media information. The privacy policies, statements and guidance published by social media networks apply to your use of MMIST social media networks. We encourage you to read the privacy policies and guidance published on each social media network you use. If you are connecting to our website through a MMIST social network, we do not collect any personal information in accordance with your privacy settings on each social network.

Business development data, when you or your employer become(s) a business associate, a supply chain provider or a representative or distributor or when we have face to face meetings with you.

Financial information, including credit card or other financial account information for the purpose of enabling us to facilitate your purchase of MMIST products and services that may be available on our websites.

Transaction data, including inquiries about and orders for our products and services and details of payments to and from you, or when you place an order or sign a contract with us, either on your own behalf, or on behalf of your employer.

Event registration information, including information you provide when filling in e-registration forms.

Due diligence, information provided by you will assist us in complying with our legitimate due diligence processes, including identity verification, fraud prevention, criminal activity or restricted party screening and other such legal and professional obligations.

Physical access data, relating to details of your visits to our premises.

Special categories of data. In certain circumstances we may be required to collect special category (sensitive) personal information from you. For example, in connection with the registration for and provision of access to an event or seminar, we may ask for information about your health for the purpose of identifying and being considerate of any disabilities or special dietary requirements you may have. We will always ensure appropriate security measures (e.g., physical security devices, encryption, and access restrictions) are taken depending on the nature of the data and the risks associated with the intended uses.

Third Party Websites. Our websites may contain links to and from the websites of our partner networks, advertisers, and affiliates. These third-party websites have their own privacy policies that we do not accept any responsibility or liability for.

Closed Circuit Television (CCTV).  MMIST may process your personally identifiable images via CCTV surveillance systems for the prevention and detection of crime, to protect and safeguard our staff and visitors and to fulfil our obligations to health and safety legislation.

This Privacy Policy does not apply to information collected by a third party, such as your internet service provider or the browser you use.

Your feedback, including feedback from you about our websites as well as our products and services generally.

Information we automatically collect about you. Our websites use cookies and similar technologies that will collect certain information about your visit to a MMIST website. Cookies are small text files that may be stored on your computer or mobile device to store data that can be recalled by a web server in the domain that placed the cookie. This data is usually strings of numbers and letters and other information, that uniquely identifies your computer or mobile device. Cookies do many different things, such as letting you navigate between web pages efficiently and remembering your preferences. For example:

  • Each time you use one of our websites, we may automatically collect technical information, including the Internet protocol (IP) address used to connect your computer or device to the internet, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
  • Some of the information about you that we collect relates to usage data. For example, how you use our websites, what pages you view, the number of bytes transferred, the links you click and the materials you access. We may record the date and time you access the site, the website from which you linked to one of our sites, your geographical location when accessing the website and any phone number used to call the contact phone number provided on our website and other actions taken within the sites.
  • We use cookies to track your use of our site, but we do not use cookies to make decisions about you or to send you marketing information electronically.
  • Much of this information could amount to personal information, particularly when combined with other data sets. For more detailed information about the cookies and other similar tracking technologies we use, including how to disable or block our cookies on your computer or mobile device you can visit www.aboutcookies.org or www.youronlinechoices.eu for comprehensive information on how to manage cookies.
  • In some cases, MMIST collects personal data about you from third parties, such as references supplied by former employers, personal contacts, or information from background check providers. In circumstances as permitted by law, we receive personal information from criminal records, disclosed barring services and restricted party screening agencies.
  • Children’s Data. MMIST website is not directed to, and should not be used by, children under the age of 16 and we do not knowingly process personal information from such individuals. If you are a minor as understood by the laws of your country of residence you should not submit personal information through our websites. We do not knowingly collect Personal Information from children under 16. If you are under 16, do not provide any information on or through a Website or Platform or through any features/registration, including your name, address, telephone number, email address or any screen name or user name you may use. If we learn we have collected or received Personal Information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at [email protected]

WHY WE PROCESS YOUR PERSONAL DATA 

MMIST processes your personal data for legitimate business purposes, such as:

  • Business contact information. MMIST will collect and use business contact information to engage in communications or transactions, including for conducting due diligence regarding, or providing or receiving, a product or service. For example, we may collect and use this business contact information to facilitate and manage orders, contracts, warranties, maintenance, and similar business functions, for credit analysis and collection purposes, to assist with our own internal compliance and legal requirements, and (if necessary) to defend our interests and claims.
  • Human resource information. To support the MMIST Human Resource functional area about recruitment and talent acquisition, you may provide us with information about yourself, such as a resume, curriculum vitae, professional references, information about education and job background and information about professional training and certifications. We may use this information for the purpose of employment consideration, background checks and employment eligibility. We may use a third party (e.g., job recruiter) or social media platform to solicit, collect and process employment applications.
  • Marketing. As part of our marketing strategy and in accordance with applicable laws and regulations, we will provide you with service or product information you request from us and send you marketing information about our products and services. We will collect data about your online activities and identify your interests so that we can provide advertising that is most relevant to you. We will invite you to trade events and otherwise communicate with you about special offers, news items, surveys, special offers and related topics.
  • Sales. We may use your personal information to deliver services to you or carry out transactions you have requested, including, but not limited to, providing information on MMIST products or services you have purchased or otherwise use, registering purchased products, processing product orders, handling warranty claims, replacing product manuals, answering customer service requests, and facilitating the use of our Sites.
  • Technical Administration. We may use your personal information to help protect and improve our networks and systems in line with MMIST Information Technology policies and guidelines, including ensuring our websites operate effectively, technical administration, maintenance and support, troubleshooting, data analysis, testing, research, statistical and survey purposes.
  • Security. We may use your personal information to support MMIST Security programs that maintain physical security of and control access to our facility, equipment, and information.
  • Health & Safety. We may use your personal information to support our obligations to national and international health and safety law, in obtaining occupational health advice, by ensuring MMIST complies with obligations to individuals with disabilities.
  • Enforcement. We may use your personal information to help us detect, prevent, and respond to fraud, intellectual property infringement, violations of our terms and conditions, violations of law or other misuse.

THE LAWFUL BASIS ON WHICH WE RELY TO PROCESS YOUR PERSONAL DATA

MMIST will process your personal information for lawful reasons only. As required by law, we will ensure there is a lawful basis for the processing of your personal information.

  • Where the processing is necessary to meet our legitimate business interests and there is a compelling justification for the processing and the processing is conducted in a way that is reasonably expected with minimal impact to an individual’s privacy rights, we will process your personal data under the lawful basis of LEGITIMATE INTEREST. 
  • Where the processing is necessary for the performance of a contractual arrangement with you, we will process your personal data under the lawful basis of CONTRACT. For example, we need to process your personal data to pay you in accordance with the requirements of any contract you may have with us, either on your own behalf, or on behalf of your employer.
  • Where the processing is necessary to comply with our legal obligations, such as compliance with applicable law, regulations, or court orders, we will process your personal data under the lawful basis of LEGAL OBLIGATION. For example, we often must process personal information with organizations such as tax authorities, credit reference agencies, criminal records and disclosed barring services and restricted party screening agencies.
  • Where the processing is necessary to obtain an individual’s consent to process their data, we will process your personal data under the lawful basis of CONSENT. We ensure that any consent is obtained via a clear affirmative act establishing a freely given, specific, informed and unambiguous indication of the individual’s agreement to the processing of their personal data (i.e. a positive opt-in). When the processing has multiple purposes, consent will be obtained for each of them. EXPLICIT CONSENT will be obtained using very clear and specific statements and any request for consent to process will be prominent and separate from our terms and conditions. Individuals can withdraw consent at any time and refuse to offer consent without detriment.

SHARING YOUR PERSONAL DATA

MMIST will not sell or swap your information with any third party. In accordance with applicable law, and only when such disclosure is necessary to enable our service providers to deliver the contracted services, MMIST will share your personal information with third parties as defined below:

  • Legal Obligation. We are required by law to disclose or share your personal information to comply with a legal obligation. For example, we are required to provide relevant personal information to tax authorities or other legally mandated activity such as criminal investigations, court proceedings, the protection of your rights, the health and safety of our employees, customers, vendors, and visitors.
  • Service Providers. MMIST will share your personal information with approved third-party providers that we have contracted with to provide confidential services on our behalf. For example, website hosting, customer relationship management, recruitment processes, visitor management, customer and vendor due diligence, financial transaction management, restricted party screening, information technology services.
  • Distributors and other trusted business partners. MMIST may share your personal information with distributors and other trusted business partners that distribute our products and other services to you.
  • Business Transactions. MMIST will disclose your personal information to global financial institutions, government entities and shipping companies or postal services involved in fulfilment of our business transactions.

PROTECTING YOUR PERSONAL DATA INFORMATION

MMIST takes the security of your personal information seriously. We use technical and organizational measures to provide a level of security appropriate to the risk of processing your personal information. These measures prevent your personal information from being accidentally lost, accessed, altered, used or disclosed in an unauthorized way. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know.

  • Technical and organizational measures. All MMIST affiliates and third-party agencies are required to comply with the provisions of this Privacy Notice and will implement contractual or other safeguarding measures to ensure an adequate level of protection to protect your rights to privacy and your personal information, appropriate to the laws of your country of residence. These measures mandate a duty of confidentiality and an obligation to implement appropriate technical and organizational measures to ensure the security of your personal data.

We have put in place procedures to deal with any suspected personal information breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

STORING YOUR INFORMATION

Your personal information will be stored on systems and in facilities owned or operated by MMIST or those of our approved third-party suppliers. Your data may be stored on systems and in facilities located within countries approved by the EU and the UK and on servers located within countries not approved by the EU and the UK. Within MMIST, your information will be stored on our secured systems.

  • Retention of your personal data. MMIST policy is to retain only those records that are required for the effective running of our businesses and to meet our obligations to the individuals whose personal information we process. MMIST will retain your personal data in accordance with legal and regulatory requirements. This means we will retain your personal data for no longer than is necessary for the purposes for which we are processing it.
  • As soon as the personal information is no longer necessary for the purpose for which it was originally collected, it will be either anonymized (where permitted by applicable law), deleted or destroyed.

YOUR INDIVIDUAL DATA SUBJECT RIGHTS

National and international data protection law governs our processing of your personal data and you may have certain rights in relation to your personal data. You may have the right to:

  • Be informed about the collection and use of your personal data. You have received this information within this Privacy Notice.
  • Access your personal information. Allows you to obtain a copy of your personal information as well as other supplementary information (this largely corresponds to the information we have already provided in this privacy notice). It helps you understand how and why we are using your data and to check we are doing it lawfully.
  • Request deletion or destruction of your personal information in certain circumstances. For example, if (i) it is no longer necessary for us to process your personal information for the purposes for which it was originally collected or (ii) you withdraw your consent to our processing, where consent is the only legal basis on which we rely to process your personal information or (iii) your personal information has been unlawfully processed or (iv) it is necessary for us to erase your personal information for compliance with applicable law.
  • Correct inaccurate personal data or update it if required. It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us.
  • Object to the processing of your personal information or ask us to restrict or suppress processing of your personal information that is likely to cause, or is causing you, damage or distress.
  • Request portability of your personal information. Data portability allows you to obtain and reuse your personal data for your own purposes across different I.T. services, perhaps with different organizations.
  • Stop your data being used for direct marketing purposes. This is an absolute right.
  • Not have a decision made about you that is based solely on automated decision-making or profiling, and to understand the logic involved in any such decision-making or profiling, if that decision produces legal effects about you or significantly affects you.

You also have the right to complain to a Supervisory Authority responsible for overseeing compliance with data protection law in your jurisdiction about our collection and use of your personal information if you believe our processing of your personal information does not comply with data protection law.

More detailed information relating to national data privacy, including how to contact your relevant supervisory authority is available here: Global Privacy Laws. If you need further guidance, please contact the MMIST Data Protection Officer [email protected] MMIST would however appreciate the chance to address your concerns, so please feel free to contact us regarding any complaint you may have. We will not discriminate against individuals for exercising their data privacy rights.

You should be aware that not all your data subjects’ rights are absolute and will apply in certain circumstances only. MMIST will facilitate your exercise of the rights that apply to you in accordance with applicable law. However, even if your personal information is not afforded protection under, or otherwise subject to, a data protection law, we may seek to accommodate any request or inquiry you may have regarding our data processing activities. If you have questions about your rights or wish to exercise your rights, you can contact us using the contact information at the end of this Privacy Notice.

During 2023, MMIST received no subject access requests.

You may make these requests yourself or use an authorized agent. If you have questions about your rights or wish to exercise your rights, you, or your agent, can contact us using the contact information at the end of this Privacy Notice. MMIST would however appreciate the chance to address your concerns, so please feel free to contact us regarding any complaint you may have. We will not discriminate against individuals for exercising their data privacy rights.

CHANGES TO THIS PRIVACY POLICY 

As a minimum, we will review and update this Privacy Policy Notice every 12 months. When we do, we will revise the “last updated” date at the top of the Privacy Notice and take such additional steps as may be required by law. Please check for updates from time to time so you are always fully aware of what personal information is collected by us, and how it is used.

HOW TO CONTACT US

If you have any questions or concerns about our use of your personal information, please contact the MMIST Data Protection Officer:

Mail
Data Protection Officer
MMIST
3 Iber Rd Unit 1, Ottawa, ON K2S 1E6

Email 
[email protected]

Phone
+1 (613) 723-0403

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